Although management and leadership are different concepts, their importance, value and contribution to the organization are not yet fully understood. Leadership methods vary from organization to organization, team to team and even project to project. Identifying people with leadership competencies and having leaders manage their teams with the right management strategies are essential for both...
Goal: Employees who are skilled in team play create an atmosphere of camaraderie and set a personal example of respect, help and cooperation. They enable others to participate actively and enthusiastically in the collective effort, developing the spirit and identity of the group. Beyond their work obligations, they also make time to build and strengthen...
In professional life, conflict, crisis and stress can be properly managed to increase a firm’s competitive advantage, personal productivity and profitability. By receiving the relevant training, it can be ensured that conflicts are managed correctly, crisis is turned into an opportunity, and stress is used as a driving force to increase performance. Stress, Conflict and...
He managed to introduce the term “Rube Goldberg Invention” into the American vocabulary and dictionaries, which means “a very complex machine created to do a very simple job”, “maximum effort to get minimal results”, etc. We ask participants to use all their creativity to build one of these machines together with their teammates. The holistic...
With the integrated work of CRM and Social Media, which are the most important issues of the last period that brands cannot give up, brands have started to have the “Customer Insight” they have been targeting for many years. The aim of this training is to show how brands can integrate these 2 different processes...
Sharing basic information and providing a roadmap for teams preparing to enter “Experience Management” in parallel with the CRM process Who Should Attend Marketing managers, brand managers, CRM managers, store managers, communication managers, agencies, sales managers, digital marketing managers. Education Content Brand’s corporate stance and perception management Expectation and value management Discovering and focusing on...
One of the most important human resources problems encountered in companies/institutions is that employees do not have a safe and healthy working environment. It is a fact that companies need to carry out planned and systematic studies on occupational health and safety of employees in order to achieve better competitive conditions. Occupational Health and Safety,...
The key to success in such a challenging endeavor lies in open communication, active listening and strategic thinking. The Big Puzzle project is a real treasure box for team communication professionals. In this exercise, teams try to complete the puzzle by putting together the large pieces given to them. However, the puzzle placers’ eyes are...
Call Centers, which have become one of the basic functions and departments of many companies, should be both suitable for the image of the company and increase its brand value, and should be able to continuously increase its service and sales graph. It aims to establish a call center system that is efficient in terms...
Strategic management and human resources management are necessary for institutionalization, correct personnel selection, effective use of resources, ensuring quality and efficiency in product/service production and maximizing profit. By participating in the relevant training, you can have the necessary technical knowledge for the most accurate management of human resources, which have become the most valuable asset...
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