Ensuring effective communication by using correct, effective and effective body language in professional environments and social life, where everyone from the lowest staff to the top management is in communication and interaction, ensures the continuity of work peace, motivation and performance. By attending this training, you can improve your communication skills in your social and professional working life.
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Who Should Attend
All employees, all managers, everyone who wants to improve themselves in life, especially in communication.
Education Content
- What is Communication?
- Communication – Failure to Communicate
- Types of Communication
- Why Empathic Communication is Important?
- The Element of Trust in Communication
- Nonverbal Communication
- Communication and Conflict
- Types of Interpersonal Communication
- Ways to Successful Communication
- The Importance of Feedback in Communication
- Communication Accidents, Communication Barriers and Ways to Overcome Them
- Active Listening/False Listening
- Correct Question Asking Techniques in Communication
- Communication Methods According to Perception and Individual Differences
- Psychological Defense Mechanisms
- Body Language and Its Effective Use in Communication
- Effective Communication Methods on the Phone
- Self-awareness (SWOT Analysis)
- Sandwich Method in Communication
- Perception, Judgment and Halo Effect
- Communication Methods According to Personality Profile
- Sample Applications Related to Communication – workshops
