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People make purchasing decisions on average 3 times every day in different locations and for different purposes. Vendors face different customer segments almost every day with buying decisions that are only made on the spur of the moment. By making the most of this valuable and unique opportunity for brands and sellers, understanding the customer...

Both performance and financial losses of businesses due to fraud are frequently encountered. As a result of globalization and developments in technology, the complex business environment of enterprises provides a suitable ground for fraud and fraudulent transactions. The main objective of the training is to raise awareness about fraud. Who Should Attend Financial advisors, Managers,...

If you cannot motivate internal customers, they will not be able to satisfy your organization’s external customers. The sine qua non of personnel management is motivation management. In order to increase performance (especially for the new generation X and Y), sustain profitability and increase productivity, it is necessary to identify, implement and revise strategies suitable...

In the 21st century, developing technology and ease of access to information sources have made customers more selective and more demanding. Brands now have to compete not only in product-service-price competition, but also in being different, being innovative and being active on social media. So how will they manage this competition, which strategies should they...

Whatever your assets, whatever your resources, the only resource that cannot be compensated, stockpiled or borrowed is time. Proper management of time is only possible through proper management of labor resources. By attending this training, you can increase your personal productivity and business profitability by effectively managing time, one of the most valuable resources, and...

It is aimed to enable each company to manage its internal and external customers effectively, to reach its target audience, to increase existing customer loyalty, to gain the skills to manage the process of reaching new customers effectively and effectively, and to ensure the continuity of customer satisfaction with the right strategic methods and the...

ISO Quality Management System is the most widely accepted management system standard applicable to all kinds of business lines and sectors. Today, ISO QMS is accepted as one of the important elements that increase the efficiency, performance, workforce and service/product quality of the organization as well as increasing brand value and providing prestige. Internal Audit...