Blog

Understanding the needs of the “customer” who is the benefactor of all companies, developing a product and especially service understanding accordingly, teaching and realizing “communication” as both a concept and a process, which is the tool to be used in communicating the product and especially service created on the basis of needs to the customer...

Today, the increasing cases of violence in the health sector, the increase in the rate of burnout syndrome in health personnel, the problems of the health sector in obtaining permanent and loyal customers reveal that even in the field of health, the ‘human’ dimension of the work is overlooked, even if the technical and theoretical...

In the customer century we live in, the biggest trump card that organizations have in competition is their “customers”, who are also one of the four main sources for their survival in the market. It is an important fact that not only brands but also customers discovered this situation towards the end of the 20th...

It is a training where purchasing is examined at a basic level. It identifies the buyer’s day-to-day problems and provides as much practical information as possible. It serves to standardize the way buyers at each level express themselves about purchasing. It is aimed to equip the participants with the knowledge that will enable them to...

Being healthy is a person’s most basic right and need. Food products are one of the factors that can most easily affect our health. For this reason, the safety of food products is an absolute demand of the consumer who uses the product and is the sole responsibility of the management in manufacturing companies. Therefore,...

Motivation is a force that mobilizes people. In many enterprises, despite the efforts of managers and staff, there is not the expected level of job satisfaction, cooperation and determination to work. The aim of this program is to motivate employees and maintain high motivation in order to increase the productivity and performance of the business....

Emotional intelligence is hidden in the lines written by Yunus Emre many years ago; “Knowledge is to know knowledge, knowledge is to know yourself, you don’t know yourself, how many readings is it?” A little bit in Mevlana’s quote “Either appear as you are, or be what you appear to be!”… Emotional intelligence is simply...